Project Workflows
Hello, and welcome to our Impactful Projects
and Planning Microtraining Series.
I'm Jami Yazdani.
In today's session, we're going to be talking
about how to support success across a portfolio
of projects using consistent processes or
workflows.
So, rather than reinventing the wheel each
time you start a new project, a project workflow
allows you to establish processes, standards,
and templates that can be used across your
organization's projects and teams.
The goal of creating and using a project workflow
is to save your project managers and teams
time so they aren't reinventing the wheel
with each project and to ensure best practices
are consistently being used across projects.
So, by creating a consistent approach to managing
projects across our organization, we can also
ensure that all of our projects align well
with our organizational values and best practices.
So what might a consistent project workflow
look like for a mission-driven organization?
An organization might create a workflow that
intersects with each of their projects at
a couple of key points, like when the project
is being approved, to support more effective
project planning, to ensure some best practices
are followed in the ways our project team
members interact with each other and with
our community, to streamline how we monitor
and report on our projects, and when our projects
are ending or closing.
So let's dive into this example workflow a
bit and talk about what types of standards,
templates, and activities we might want to
implement at these intersection points to
better illustrate what a project workflow
can be.
Okay, so at the Project Approval stage, an
organization might implement a simple project
approval form to capture consistent information
about prospective projects, allowing leadership
to make more informed decisions about which
projects to approve.
Another organization might require a more
comprehensive project feasibility assessment
to allow key leaders to consider the impact
of a project.
And another organization might use some combination
of these two, with approval forms as a first
step and a feasibility assessment as a requirement
for only the largest, longest, or most resource-intensive
projects.
To ensure more effective planning, an organization
might provide their project managers with
a series of templates they can use in their
project planning.
They may even provide meeting agendas or meeting
tools to support facilitating planning activities
with teams and stakeholders.
Perhaps an organization might provide a template
or agenda for defining a clear project scope,
or list of common project roles to support
identifying stakeholders and how they will
participate in the project, or an agenda for
team meetings to support determining concrete
outcomes and deliverables, or a schedule template
to support project managers in creating project
timelines that have milestones and clear due
dates.
Again, these types of templates or agendas
can save your project managers time, and ensure
that project management best practices are
being followed across projects.
An organization might also want its workflow
to provide project managers with best practices
or guidelines for project interactions.
For example, they may set standards for the
diversity of team members or offer guidance
on setting project team ground rules.
They may provide tools for managing disagreements
or reaching a consensus within our project
teams or with stakeholders.
They might also set policies for purchasing
or using preferred vendors, or share industry
standards for environmental sustainability
or organizational ethics.
They may even request that project communications
to an external group conform to a communication
style guide or that project managers on certain
projects partner with the organization's communication
team.
Again, our goal here is to provide project
managers and teams with the tools or support
they need to adhere to standards and best
practices.
A project workflow could also intersect with
project monitoring by providing project managers
with sample templates, slide decks, or dashboard
access to create project reports, to ensure
consistency of the types of information shared
about the status or progress of each project,
and agendas for project team meetings or project
check-in meetings to support managers in facilitating
efficient and collaborative discussions about
project tasks.
Or an organization might offer support or
standards for conducting quality assessments
of project deliverables or outcomes.
Similarly, a project closing workflow might
provide project managers with a project closing
checklist or a project retrospective worksheet.
Or they may ask that a sustainability assessment
or planning session for how outcomes will
be integrated into operations be conducted,
or that project files be archived on a shared
drive.
Again, our goal here is to support consistency
in ways that align with best practices and
our organization's values and to save project
managers time and their team's time so that
they can focus their efforts on outcomes rather
than developing common processes again and
again.
And so, how and when a project workflow intersects
with an organization's projects will really
vary by organization and the level of consistency
that you desire or need.
So some organizations may implement a pretty
detailed workflow that can guide almost every
aspect of a project, while others might offer
a looser framework with just a few required,
or even suggested, activities, standards,
or templates.
So a few tips for developing and implementing
project workflows.
First, I'd recommend assessing your project
environment and the feasibility of implementing
a project workflow or workflows in your organization.
So consider what's working well with your
organization's projects and what isn't working
well.
Also, what existing processes and practices
are already in place.
Who are your project management stakeholders?
And how are you currently supporting them?
And also, consider what impacts you're hoping
these workflows will create.
Designing workflows is also a great time to
consider alignment.
And so, my second tip is to make sure that
you consider how your project workflows and
your projects align with your organization's
strategic priorities and values.
So we can build points of alignment into each
step of a project workflow or phase of a project,
but especially in those project initiation
or approval processes and in any closing or
reporting steps.
My third tip, don't forget about buy-in.
So make sure your assessment and planning
for project workflows includes the folks who
will actually be involved in your projects.
Will they really use the templates and guidance
that your workflow is providing?
Or will they find it just to be another kind
of bureaucratic box to check in trying to
complete successful projects?
And so, gathering feedback from your project
managers and teams about their needs is really
important.
So what type of support do they want and need
to help them manage projects?
What templates, agendas, and processes have
they already created that can be incorporated
into your workflows?
Don't reinvent the wheel here either, right?
So without feedback, transparency, and buy-in,
your workflows probably won't be very successful.
So that's a super quick introduction to project
workflows.
For more help developing workflows, check
out our Project Templates List.
This free download of our list of essential
templates to create in developing your project
workflows is available at yazdaniconsulting.com/resources.
At that same address, there are also many
other templates available, from planning checklists
and role guides to meeting agendas and a project
retrospective worksheet.
And, of course, if you need more hands-on
support leading projects and teams or creating
workflows for your organization, you can visit
our Project Solutions Page at yazdaniconsulting.com/projects
to learn more about the ways we can help.
Great, so I'm happy to take questions that
you have about project workflows.
So please add them in the comments.
Due to the streaming delay, I'm going to give
folks a few moments to add their questions.
And if I'm not able to answer your question
live, I'm happy to respond later in the comments.
You can also find all of the ways to contact
me at yazdaniconsulting.com/contact.
So do reach out to me if you'd like to talk
about project workflows.
Okay, so a question about workflows is, you
know, this seems like something you only see
in very large organizations, is this something
that I could actually do in my smaller nonprofit?
And I would say absolutely.
So while larger organizations often kind of
have an incentive to create these kinds of
workflows because of the volume of projects
they may be undertaking across a variety of
different teams, I think building efficiencies
into the ways we are working and how we manage
projects, is actually really very important
for smaller organizations.
Smaller organizations are more likely to have
folks wearing a lot of different hats who
already have a lot on their plate.
And so offering those people and our team
some support, some guidance, some timesavers,
in the way that they can lead their projects,
I think, is something that is really useful
and is needed.
So another question is, we have some templates
and a loose framework for how we approach
our projects.
Is that a project workflow?
And I would say yes, although one of the goals
of implementing a project workflow or multiple
workflows across an organization is consistency.
And so, while many organizations or project
managers and project teams have approaches
they use again and again across projects,
it's often not formalized.
And they may not be sharing it broadly, right?
And the folks in particular who manage a lot
of projects may have some processes they're
using, but somebody who's only managing an
occasional project doesn't know anything about
that.
Also, if it's not sort of shared broadly,
and really formalized in some way, there may
not be those considerations for alignment
or with how these processes and templates
kind of sit within a larger strategic framework.
It may not be something that folks in a different
department can use or can be used in a variety
of situations.
And so project workflows, and when I work
with organizations, on talking about these
kinds of processes and developing workflows,
it really goes beyond just designing a template
or series of templates, to really helping
them think more strategically about their
processes and consider ways to incorporate
them into their organization's culture and
ways of working.
So wonderful.
Feel free to comment, reach out, message me
with any additional questions.
And thank you so much for participating in
our Impactful Projects and Planning Microtraining
Series.
I'll be back with more microtrainings in January
of 2023.
So visit us at yazdaniconsulting.com/ipp to
view all of the sessions in this series and
learn about upcoming microtrainings.
Thank you!